Now onboarding AU brands

Your customers’ returns. Already on our route.

Designed to make every Return seamless

Cut return cost

per unit

We're already at your customer's door. Brands typically see 30–50% off their cost per return from day one — because we're not building a new route, we're using the one we're already running.

Real-time data into your CRM

Every return feeds back into your system within hours of Pickup — SKU, reason, and condition.

Win the customer experience

No box, no label, no trip to the Post Office. Customers schedule one Pickup for everything — returns and recycling together. A frictionless return.

How it works

From your customer’s door to your system — in four simple steps.

01 - AUTHORISED

Through the ReSmart app or your branded integration. They select return items + any packaging. Scheduling takes 60 seconds.

02 - SCHEDULED

No extra packaging or trip to the Post Office. The customer leaves their item at their doorstep with their next ReSmart Pickup.

03- ROUTED

Returns are sorted based on rules you set — back to your warehouse, donated or recycled via our partners.

04 - REPORTED

Within hours of Pickup, your system gets a full update and a prompt to re-engage the customer before they shop elsewhere.

Every return, routed to its next best life.

Returns shouldn't default to your warehouse. Tell us what to do with each item — by SKU, condition, or return reason — and stop paying to ship things that should never go back.